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Frequently Asked Questions
What services does HarmonyCare offer?
At HarmonyCare, we offer a range of services designed to support individuals through a person-centred approach. Our services include:
- Daily living support
- Personal care assistance
- Community participation
- Mental health support
- Specialized care for children, young people, and those with complex needs
- Support for individuals dealing with substance dependency or mental health issues
- Respite care
- Nursing services
Who is eligible for HarmonyCare’s services?
Our services are available to individuals who are NDIS participants. To be eligible, you must have an active NDIS plan and be assessed for services based on your individual needs. If you’re unsure whether you qualify, please contact us to discuss how we can help.
How does HarmonyCare ensure that care is personalized to my needs?
We use a person-centred approach, which means we work closely with you to understand your specific needs, goals, and preferences. Your care plan will be customized to suit your unique situation, and we regularly review it to ensure your needs are being met.
Can I choose my support worker?
Yes! We believe in giving you the flexibility to choose a support worker that aligns with your needs and preferences. We ensure that all our staff are highly trained and dedicated to providing the highest quality of care.
How do I get started with HarmonyCare?
To get started, simply contact us to arrange an initial consultation. During this consultation, we’ll discuss your needs, goals, and how we can support you. After that, we’ll create a personalized care plan that best suits your requirements.
Is HarmonyCare available for people with complex needs?
Yes, HarmonyCare has experience in supporting individuals with complex needs, including those requiring mental health support, nursing care, and assistance with substance dependency. Our team is trained to handle a wide range of needs and will work with you to develop a plan that best supports your journey toward independence and well-being.
Can HarmonyCare provide services for families or carers?
Absolutely! We offer respite care for family members and carers who need a break or additional support. Our goal is to provide care that allows you to rest while knowing your loved one is in good hands.
How can I contact HarmonyCare for more information?
You can reach us by phone, email, or by filling out the contact form on our website. Our team is happy to assist you with any questions or help you get started with our services.
- FEOUENTLY ASK QUESTION
Client's Common NDIS Questions?
What is the NDIS and who is eligible for it?
The National Disability Insurance Scheme (NDIS) is an Australian government program designed to provide support for people with permanent and significant disabilities. To be eligible, you must:
- Be under 65 years of age
- Be an Australian citizen, permanent resident, or hold a Protected Special Category Visa
- Have a permanent disability that significantly affects your ability to perform everyday tasks
How do I apply for the NDIS?
To apply for the NDIS, you’ll need to complete an access request form through the NDIS. Once submitted, a representative from the NDIS will assess your eligibility based on your disability and support needs. If approved, you’ll be given an NDIS plan outlining the support you’ll receive.
How does the NDIS work with HarmonyCare?
As an NDIS registered provider, HarmonyCare works alongside your NDIS plan to provide services tailored to your needs. You can use your NDIS funding to access the supports and services we offer. We’ll help you create a personalized care plan and make the most of your NDIS budget to ensure you receive the support that aligns with your goals.
What types of NDIS support can I access with HarmonyCare?
At HarmonyCare, we offer a range of supports that can be funded under the NDIS, including:
- Daily personal care and support
- Community participation
- Mental health and well-being support
- NDIS And Bushfire And Emergency Support
- Compliance And Enforcement Actions
